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KitchenAid Logo

27 Cu. Ft. Standard-Depth French Door Refrigerator, Architect® Series II - Monochromatic Stainless Steel

Model # KFIS29PBMS

 3.6 out of 5 (411 Reviews)

Regular Price $2,499.99

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Maximize the freshness of produce with the Preserva® Food Care System. The system combines three distinctive features including an ethylene-absorption cartridge that helps extend the freshness of produce by up to 25%. The refined interior design features LED lighting and metallic accents throughout the refrigerator and freezer.




Preserva® Food Care System

Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow Air Filter helps minimize odors while the FreshFlow Produce Preserver helps delay over-ripening.


3-Tier Freezer Drawer with Storage Divider

Allows you to organize frozen items on three levels, making them easier to access, and includes a storage divider in the lower basket to help keep smaller items organized.


Electronic Temperature-Controlled Pantry

Optimizes freshness for specialized items by providing precise settings for meats, deli items, party platters, and wine.


Additional Features
Refined Interior Design

Brightens the refrigerator compartment with enhanced lighting and metallic accents throughout the refrigerator.


Light Touch Controls

Provides easy operation by providing touch-pad controls for all refrigerator functions.


Adjustable Door Bins with Removable Inserts

Keep condiments and other items organized for food prep and serving.


ClearVue LED Theater Lighting

Gradually increase to full intensity, similar to theater lighting, making it easy to find items inside the refrigerator and freezer, even the crisper.


SatinGlide® Crispers and Pantry

Add a smooth experience to the crisper and pantry drawers. The rollers allow effortless in-and-out movement even when fully loaded.


Metal Wine Rack

provides a durable storage solution for up to four bottles of wine or 2-liter containers and can be removed for additional storage flexibility.

Features:

  • "The Preserva™ Food Care System uses a trio of features to maximize freshness, particularly for fresh produce. 1. Sequential dual evaporator system 2. FreshFlow™ Ethylene-absorption technology 3. FreshFlow™ Air filter"
  • Sequential dual evaporators ensure independent temperature and humidity control to optimize flavor and texture
  • FreshFlow™ Produce Preserver absorbs ethylene gas to delay over-ripening of fresh produce
  • FreshFlow™ Air Filter helps to minimize odor transfer inside the refrigerator
  • Temperature-controlled full-width pantry provides separate compartment for meats, deli items, and cheeses
  • 3-tier freezer drawer makes it easy to organize and find items and glides out smoothly, even when fully loaded
  • Auto humidity control optimizes humidity inside the crisper with no manual adjustment
  • Luminesse™ Interior Design features enhanced lighting and metallic accents throughout the refrigerator
  • ENERGY STAR® qualified ™ 25% More Efficient than Minimum Federal Energy Standards
SPECIFICATIONS
Configuration and Overview
Refrigerator Type French Door
Width 35 11/16
ADA Compliant ADA Height and Side Reach Compliant
CEE Tier Not Rated
Freezer Capacity 7.77 Cu. Ft.
Refrigerator Capacity 19.03 Cu. Ft.
Total Capacity 26.8 Cu. Ft.
Energy Star® Qualified No
Depth 35 11/16
Height 70 1/8
Dimensions
Height 70 1/8
Height To Top Of Cabinet 68 5/8
Depth With Door Open 90 Degree 48
Depth Excluding Doors 28 15/16
Depth Closed Excluding Handles 33 3/16
Width of Cabinet Only 35 11/16
Width with Doors Closed 35 13/16
Depth 35 11/16
Width 35 11/16
Cutout Height 69
Cutout Width 36 11/16
Capacity
Freezer Capacity 7.77 Cu. Ft.
Refrigerator Capacity 19.03 Cu. Ft.
Total Capacity 26.8 Cu. Ft.
Refrigerator Features
Number of Interior Shelves 5
Spill-Proof Glass Shelves 1 Fixed Full-Width, 4 Adjustable Half-Width
Conventional Shelves No
Humidity-Controlled Drawers 2 Half-Width
Temperature-Controlled Drawers 1 Full-Width
Non Climate-Control Drawers No
Door Bins 3 Adjustable Full-Width, 3 Adjustable Gallon
Freezer Features
Number of Shelves 0
Interior Shelves No
Slide-Out Freezer Basket Upper, Middle, and Lower Plastic
Upper Freezer Drawer Full-Width
Lower Freezer Drawer Full-Width
Door Bins No
Light LED
Filtration and Dispensing
Dispenser Type Exterior Ice and Water
Filtered Water Yes
Measured Fill Yes
Controls
Door Style Contour
LCD Touch Screen No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Questions or Comments?
Call (770) 382-1800 for assistance. Click Here for SAM FRANKLIN'S Home Furnishing Center location and contact information.

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3.6

out of 5 (411 Reviews)

62% of reviewers recommend this product.

Awful - waste of money

Submitted by CarlyT - 5/12/2019

Bought this fridge in 2013 and have had it serviced 5 times. Now needs a new compressor. Constant leaks, slow to make ice, freezer not cold enough. Sorry we ever bought it and will never shop KitchenAid again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4th repair in less than 4 years

Submitted by James123 - 5/3/2019

Purchased this Refrig in 2014 and I continue to have problems with the ice maker (not making, sometimes dirty ice despite have a filter system), freezer compartment totally frosting over, and now the freezer will not freeze at all. Apparently needs a new compressor and evaporator. And, there's no guarantee that will fix the problem. Could be an unrepairable leak somewhere else in the sealed system. It's amazing how much new appliances cost, and how little reliability they deliver.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Worst refrigerator ever

Submitted by Never KitchenAid - 1/2/2019

Without a doubt this is the worst refrigerator that I have had the misfortune of buying. I purchased this frig less than 5 years and it has broken down on 3 separate occasions causing weeks of inconvenience and hundreds of dollars in food loss. Even when it worked, it was extremely loud and noisy throughout the entire day. Based on all the negative reviews from hundreds of consumers, I am convinced there is a fundamental design or manufacturing issue with this product. Stay away from Kitchenaid !!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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45% 1 star ratings for a reason

Submitted by hello2mello - 7/1/2018

We have had 4 service calls in 5 years--but 6 total cooling failures. Two in the last month. The entire back panel freezes over and it quits cooling. Every. Single. Time. We have had several parts replaced under warranty, but the same issue keeps recurring, so they obviously don't know what the actual problem is. I would say it's a lemon, but with nearly half of the reviews being 1 star, I'd say it's normal. I shouldn't have to defrost my $2600 refrigerator monthly.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Just walk away, keep on shopping

Submitted by Karen N. - 5/1/2018

This is by far the most unreliable product I've ever purchased. Creative interior design of both the refrigerator and freezer allowed for maximum storage, don't be impressed. Word of warning with this KitcheAid: a well-stocked refridge means more food perishes when it decides to stop working, AND IT WILL decide to stop working on MANY occasions. Trouble free for almost 3 years, but within the next 18 months it has required repairs on 8 occasions. Even with an extended warranty, it's still annoying to come home to a refrigerator full of spoiled food, and then wait for up to a week for the repairs to be completed. The ice maker needed repairs multiple times, but honestly I can live with that. The freezer has stopped working while the refrigerator continues to cool, on other occasions the refrigerator has stopped cooling and the freezer works. The water line inside refridge split and leaked all over the interior, rear circuit boards and front control panels have been replaced, the entire back of the refrigerator was removed to replace the coils and then a Freon leak…it never ends. Do yourself a favor, continue shopping for another brand.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Horribly Noisy and Problematic Refrigerator

Submitted by LTVT - 4/25/2018

I bought this refrigerator in August 2013. I had problems with the freezer not working within the first 12 months and again in 2018. I have had a problem with how noisy the refrigerator is from the first day it was delivered. I called Kitchenaid to check it out and they fixed the problem the first time. The second time they told me I was out out warranty and I could call anyone I wanted to repair the refrigerator at my own cost. I would not recommend a Kitchenaid refrigerators to anyone based on my past experience. My paperwork says they guarantee certain parts for SECOND THROUGH FIFTH YEAR LIMITED WARRANTY including the compressor, and SIXTH THROUGH TENTH YEAR LIMITED WARRANTY. The person never knew what my problem was the last time I called so I was disappointed with the response.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Global failure at 3 years, 2 mos old!

Submitted by vharrison - 11/20/2017

Bought this in summer of 2014. Worked fine - no problems until everything went at once in October 2017. Said power outage and stopped cooling. Called Kitchenaid for recommended service reps. First one came out and exclaimed that he was surprised we hadn't had problems before. Replaced fan, thermister and about 4 other parts. Worked for one day then was worse than before - still not cooling, no ice, now light doesn't work inside and beeps every few minutes. Another rep came out from same place, replaced the same parts again (seems like that is all they are trained to do - they don't actually diagnose anything). Worked for 2 days and now back to not working. It's been several weeks since first repair call and still not working. Talked to another repairman and he advised to get a new fridge. ONLY THREE YEARS OLD and it is headed for the garbage dump! Will never buy Kitchenaid again!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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More zproblemd

Submitted by Disappointed in VA. - 10/29/2017

Bought this refrigerator as part of a packet with other KitchenAid appliances. We purchased it in April of 2013. Since then the ice maker has been repaired 4 times including the last time which did not correct the problem. When the service man came back out he said it was a problem with the fan from the freezer compartment. We were gone for a week and when we returned we noticed an odor in the refrigerator and then checked and found everything in the freezer had thought out while we were gone. The next day we noticed that the refrigerator wasn't cooling adequately either. We called our service contract who came out looked at it and then said it must be a problem with the sealed system and since it was under manufacturer's warranty they could not do anything with it. We are now waiting for a service technician from KitchenAid to look at the refrigerator. They are supposed to come out tomorrow which is the 30th of October hopefully we can finally get resolution and get our food back in the kitchen. We have been without the refrigerator fully functioning since September.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Worst refrigerator I ever owned!

Submitted by Jeter - 10/17/2017

The refrigerator make a tremendous amount of noise. While you might expect to hear the fans occasionally, this is almost constant whirring that we can hear in the next room. I've been unsuccessful in getting a customer service representative to help me.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Gift box Incentivized Review

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Nice looking , spacious, problematic

Submitted by Maximillian - 10/9/2017

I do like the design of the fridge , I have had a few problems , such as ice maker replacement , evaporator replacement , condensor replacement , water reservoir .. other than these items the fridge is awesome
Originally posted on Kitchenaid.com

No, I do not recommend this product

Gift box Incentivized Review

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Repair Prone Nightmare

10/4/2017

I purchased this refrigerator on May 28, 2014. It was first repaired within 14 months of purchase that cost approximately $260. Now I have a repair estimate of $825.00 plus. I will not put that money into this piece of junk. I will buy a new refrigerator--not Kitchenaid--and I will make sure to purchase the extended warranty. This model has been discontinued. I do have a Kitchenaid stove and dishwasher and they are great.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Don't bother

8/5/2017

This is the worst fridge I have ever used. I am so completely disgusted by this product. 2 years after having it completly stopped working. I had to argue with Kitchenaid to fix it. They sent a repairman out. He told me that he "basically replaced everything but the shell and they would have been better off giving us a new fidge." "They (Kichenaid) knew they built a bad product." Two years later the ice machine has started leaking any now the freezer door won't shut because of the constant ice build up..... Thanks Kitchenaid. I had my last fridge for 10+ years this one has been 4... Guess what brand I will never ever ever recommend.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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A dog of a fridge

7/23/2017

Both this in 2013. Spent $2,400 based on reviews etc. Nothing but trouble. Four years later we need a new fridge.
Originally posted on Kitchenaid.com

No, I do not recommend this product

The worst purchase ever!

7/22/2017

I bought this refrigerator in November 2013 after having my previous KitchenAid refrigerator for 25+ years. For the last four years we have spent thousands of dollars repairing the icemaker, the water dispenser, the fridge, the freezer drawer, and my wood for that it it leaked all over on two occasions. As a schoolteacher and mother of three I do not have thousands of dollars laying around to go purchase a new refrigerator and yet that's what I'm being forced to do. You can bet that I will not be buying another KitchenAid however!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Constant problems. Poor design

7/10/2017

Built a brand new house and bought all my appliances at once. Went with kitchen aid for its good reputation for quality and reliability. So disappointed. Each appliance has one or more issues. But this review is about the refridgerator. Always has had an excessive amount of liquid collecting on inside ceiling. Initially thought excess condensation. Appliance repair guy said it was a known issue with ice maker. I asked if known issue = recall? Nope. Issue resurfaces, gets worse, realizes entire bottom of refridgerator covered in water. Water inlet leaks. Minor damage to hard wood floor. $400 repair. Minor complaints: ice maker jams a lot. Seems like a design flaw to store ice in the non-freezing refridgerator compartment. Also door latch system is a bad design. Kids/guest frequently leave door ajar because it doesn't close easily. Is there anything good? It keeps my food cold. That's a basic expectation. It looks fairly nice. Controls intuitive. But I didn't expect a $200 and a $400 repair on a 4 year old refridgerator. Don't even get me started on the Kitchen aid dishwasher I already replaced.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Freezer needed to be repaired twice....

7/9/2017

I like the features of this refrigerator, but the freezer was repaired twice under warantee and it broke again out of warranty. The entire cooling system of the freezer needs to be replaced, which we will not do. This will be the last Kitchenaid major appliance I ever buy.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Beware - Refrigerator has repeatedly had problems

7/2/2017

We purchased this fridge a few years ago and were very excited when it was delivered. However shortly afterward, the problems started. The face/handle on the produce/crisper drawers did not last very long - they attach with small plastic tabs which broke soon after purchase. After purchasing a replacement part for a significant amount of $, the hand broke again. Finally after super-gluing it together it has stayed. About 7 months ago (about 3 years into our ownership) we had to have major repairs as the unit stopped cooling. Since that time, we have had 2 repairs to fix fans, the compressor, and during the last repair, the authorized technician stated that our freezer would likely be having problems soon as well. As predicted, we are less than a month from our last set of repairs, and the fridge is again not cooling properly. I am very disappointed with my refrigerator/kitchenaid experience, and am now purchasing a new replacement.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Real Lemon

6/26/2017

Purchased refrigerator 4 1/2 years ago. Many things have gone wrong with refrigerator. A total of 10 service visits to fix a myriad of items so far. Unit makes lots of unusual noises. Guess what, currently waiting for it to be fixed again. Service plan is taking over 2 weeks for technician to come out. Still waiting and waiting. Last time refrigerator broke, it took over about a month for part to arrive. Also Service Plan's lemon clause only covers 4 events in one year. Count resets each year Contract is renewed. Very unhappy with the products quality. Save yourself the grief and do not buy this lemon!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Worst appliance I have ever owned.

5/31/2017

Bought this new and it has only had troubles. Freezer coils freezing, compressor unit, and something called a three way valve have all went bad. The first time it went bad was a couple of days before Thanksgiving. Had to throw away a couple of hundred dollars of food. This time, had to throw away another couple of hundred worth of food. I have nearly paid for the actual fridge twice after taking into account repairs. Now, it is looking I am simply going to have to buy another fridge. Needless to say, I will not be buying another KitchenAid. Horrible!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Great functional refrigerator

1/12/2017

Refrigerator works great but is noisy and ice maker has a hard time keeping up!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Suits us fine

1/6/2017

We bought this about two years ago and it still is just right. The installer was knowledgeable, too.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Shop around - not reliable

12/13/2016

We bought this refrigerator along with all other Kitchenaid appliances as recommended by our builder. Exactly one year after its install and after the warranty was over we started having issues. Loud noises, beeping noises we couldn't stop. The appliance repair place we were referred to by Kitchenaid said these issues were common. He defrosted the freezer motor and the noises went away. 6 minths later the ice maker started leaking and the freezer wasn't keeping things frozen. The repair guy came out again and had to order some major parts including the ice maker. All the parts he ordered were recalled so the only cost was $200 for labor. It was a 2 hour appt. he had to replace 3 major things including the adapter, heater, and evaporator. It seems to be fine now but I'm surprised for a refrig only 2 years old. Will look at other brands when we have to replace this.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Major Design Flaws - Don't Buy It!!

11/13/2016

Beautiful looking fridge, but that's it. Cheap thin plastic tabs hold the drawers together, and we have replaced all the drawer fronts at different times (they fall off very easily) and have only had this fridge a couple of years. If you put ANYTHING in the drawers, the fronts fall off! They can't take normal everyday usage. Extended warranty would not cover it (said it was cosmetic, not functional... really??). Repairman showed me the tiny plastic tabs and laughed, that is all that's holding the drawer together? I complained to KitchenAid customer service who would not replace them either. Bad but expensive fridge, all show and looks but cheap construction, and untrustworthy company, too bad they won't stand up for their big name and back up their products. If one drawer failed, could be a fluke. When all three drawer fronts have fallen off bc of cheap plastic, that's a design flaw! We bought the Kitchenaid name, not knowing they don't live up to their reputation. Won't make that mistake again!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Nice appearance, low ice production

11/13/2016

Really nice looking refrigerator. Too bad the ice maker does not work as well as it should. Any appliance this expensive should have a five year warranty. We bought an extended warranty and found out it is through a third party, just be aware! I f the ice maker isn't important I would recommend it to a friend.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Great Design

Submitted by Mike NJ - 10/22/2016

This refrigerator is designed well and works nicely, easy to fit lots of food in here, adjustable, lots of options. Only negative is that the icemaker seems to overflow a bit, the freezing area bleeds out and i see ice on the insider of the fridge in places it doesn't belong. but its working fine.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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SO Frustrated

10/21/2016

We bought his refrigerator in 2013 along with stove, dishwasher, garbage compactor from KitchenAid. The refrigerator was loud from the beginning. But we overlooked this. In March of 2016 the freezer we out. 1 week later the top cooling area stopped cooling - called kitchen Aid repair and went through 2 service calls with different service companies before repair man was able to determine compressor was out. He replaced compressor - freezer worked but top cooling area will not get below 45-50 degrees. We called the repairman back - he told us to fill the refrigerator up with food and it would cool down. Called KitchenAid again the sent a different repair company who has been back 5 times - replace all parts they can think of and as of today October 22 - freezer and refrigerator not cooling at all - From March 2016 to October 2016 no refrigerator! SO tired of this! Waiting on repairman to contact KitchenAid to see what their resolution will be now. Gave 1 star or could not submit
Originally posted on Kitchenaid.com

No, I do not recommend this product

Full set up

10/12/2016

We had a small simple fridge but with this new fridge it's like Christmas ice and water on the door, all the selves and drawers it's great we have told all our friends about it
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Piece of Junk!

9/20/2016

4 repairs in 3 years and it's still not fixed. Wanted premium appliances in my new home and got a piece of junk!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Worst Appliance Decision we've ever made

9/19/2016

BEWARE - TRUTH following - this submission is NOT part of a sweepstakes entry and therefore it is totally honest. We bought this refrigerator 3 years ago. First, as soon as we got it home we realized it was SO NOISEY! Since then, all 3 drawers have broken (not covered in warranty), the ice maker/water dispenser leaks/drips gathers water under the little drip catcher thing, but without you being able to see it. As a result, slowly water started to gather behind the door, and rusted out the front of the fridge (also, not covered..."cosmetic"). And FINALLY, about a month ago, the freezer went out, just stopped working. We spent 40+ days with the warranty company reviewing the claim, during which time the FRIDGE also started going out. They've sent TWO separate service providers out to try and fix it - BOTH of whom told them it wasn't worth fixing (seriously - an appliance that should last 10 years is so bad its not worth repairing after 3?! - two separate control boards, a compressor, etc), finally the warranty company said Kitchen Aid would fix it - IF WE Paid for it up front. You have to be kidding!! Today the warranty company said they will replace it with a similar Kitchen Aid (which received 1.4 stars on other review sites and is now...only available to ship direct from Kitchen Aid - hmmm - I wonder why?!). So, we paid and incredible amount of money 3 years ago for the PLEASURE of an awful appliance, tons of spoiled food, crazy inconveniences (try feeding a family of 5 in the Phoenix heat in the summer without a working freezer or fridge!). RUN - do not WALK away from these Kitchen Aid refrigerators!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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An Expensive Bad Decision

8/20/2016

The long draw broke within the first month. Bought an extended year warranty (from another establishment), but the drawers are only covered for the first month. I didn't call right away for the replacement since I thought I had a year and called a week too late. The display for the long drawer doesn't work either. We also had one of the smaller drawers break as well all in the first year. The ice maker is so slow that it takes two days to refill. If we have a small get together (3-5 people), then we have to go buy ice. If you don't change the water filter in time then it will stop making ice and allowing you to get water out of the front. You can easily remove and reinsert the old filter to buy you some more time. Overall, I wish that I would have bought a 4 door fridge. The only reason it gets two stars is because it does keep our food cold, but I paid the extra money for the extra features that are falling short. I just feel like this product is not going to last.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Liked it so much we bought another one after we moved

8/8/2016

Great functioning ref. Had to have a rail replaced but its just a great product
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Terrible KitchenAid Refrigerator - Do NOT Waste Your Money

7/29/2016

We bought the KFIS29PBMS00 Kitchenaid refrigerator, serial number, K22403741, in 2012. Up until then, we had always purchased standard, basic fridges that were always workhorses. My husband and I decided to "invest" in this fridge - stainless steel, very pretty, numerous features, etc. It has been the WORST refrigerator. Not only is it ridiculously loud, but now for the second time, my freezer and ice machine is not working. One repair man confessed that he had heard that there is a defect with this model. What a piece of junk! I should have bought the simple, less-expensive refrigerator - at least I could depend on those type of machines to keep my food cold and frozen. Now, with all my food ruining in my freezer today, I have to call yet another repair man. I'm at the point of just giving up, and purchasing another refrigerator, but believe me, it will not be Kitchenaid.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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7/22/2016


Originally posted on Kitchenaid.com

Yes, I recommend this product

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Great fridge

7/4/2016

Spacious and functional. Love the water and ice dispenser-great family fridge!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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We love it.

6/16/2016

We are very pleased with our new refrigerator. It looks great. We kept hearing stories about this model being noisy, but ours is perfectly quiet! It holds a lot of food. The lighting is very beautiful. The double French doors are very convenient. We have had it for 1 month, and do not have any problems or complaints.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Lots of Room

6/9/2016

I bought this about 2 months ago and it's been great. It has lots of room, easy access to everything, and is easily configurable. It is a little noisy - sometimes sounds like an airplane taking off. I also do wish it had a better stopper on refrigerator door - mine is placed where it is recessed in a space so is about 6 inches back from the counter that is next to it. Have to be very careful when opening the door that it doesn't hit into the corner of the counter. Have not yet been offered a solution to putting a stopper on the hinge, but hope to come up with something.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Never ending problems

5/25/2016

This fridge was installed about two and a half years ago new. It started making loud noises in the beginning of February, and slowly stopped working. We called the store where we purchased it. They took the fridge, said there was a leak. Almost two months later, fridge was returned (they said they were waiting for a part and that this part was problematic on this fridge (evaporator?)).The fridge did not last two weeks when the loud sound returned. This time they came and replaced the relay boards and invoiced us $600. Less than a week later the fridge is making even louder sounds. They came to look at it and told us the relay boards were not the issue. The fridge stopped working this past weekend and they want to take it back to the shop. We bought KitchenAid appliances for our entire kitchen and have had no other issues with any of them. Is this problem due to faulty parts on this fridge? Is it common? Or is the issue with where we purchased the fridge?
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Be Prepared To Replace Lots of Parts

5/20/2016

We bought this refrigerator a 2 years ago. Whatever you save in price, you will loose in replacing parts. To date we have replaced 2 drawers b/c they are cheap plastic. We just replaced a cracked reservoir that caused water to drip out everywhere. The parts are cheaply made but costly. Kitchenaid did pay for reservoir even though it was not covered. We had to pay $350 labor. Our previous refrigerator lasted 6+ years and no issues.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Stick to Mixers not refrigerators

5/4/2016

This refrigerator is worthless. This is the 4th repair in 2 years. Ice Dispenser/Water not working. Serviceman ordered 2 circuits boards. Replaced them and still not working and now the whole refrigerator is not cooling. Needs a compressor which was replaced a little over a year ago, but still haven't fixed the original problem. I spent good money buying what I thought was a 'quality name brand' appliance. What a joke. They should stick with Mixers.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Great Features

5/2/2016

Our experience with Kitchen Aid has been both good and bad.My husband and I replaced our gas stove,dishwasher and fridge,with all Kitchen Aid products.They were installed April 9,2016 and since that day the water and ice dispenser NEVER worked correctly.We cannot use the ice maker because when it fills the water comes out of the water dispenser,at least half a glass each time.It has been frustrating to say the least. New fridge and it does not work properly,not to mention we paid over $2000. and made in America. A technician is coming tomorrow May 4,2016 hopefully to rectify the problem.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Spacious

3/4/2016

We love our new Kitchen Aid French Door Refrigerator!! It has so much more room than we had before in our old side by side refrigerator.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Extremely disappointed

2/23/2016

This fridge was installed in November. The ice maker had NEVER worked. After 5 service visits later it still doesn't work and after the last visit the freezer fan keeps shooting out and causing the freezer to lose power. Trying to work with my retailer to get problem fixed or get a different unit. I have read other reviews where kitchen aid stonewalls until warranty expires. We will see!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Disappointed

2/13/2016

We've had three service calls within the first year to resolve excessive frost buildup. Unit bought in April 2014. The frost was accumulating to the point of preventing the freezer door from opening. Tech replaced multiple seals and applied sealant in a few locations. It seemed to help until this past weekend (Feb 2016) when the unit stopped working. A 12 hour long defrost with the doors open produced an amazing amount of water, which overflowed the evaporation tray. After 24 hours of running the unit is still warm, at 45 degrees in the refrigerator. Deeply disappointed in the unit. We have the extended warranty, but hesitant to replace with the same make and model.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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bad refrigerator bad service

1/28/2016

bought almost two years ago and just short of one year old the problems started. waiting on the 6th repair now, all for the same problem. water and ice coming from the ice maker. service has replaced rear tower twice, circuit boards, heater twice i was told, then last tech said once. now it is leaking from the ice storage container and from the ice maker. motor is way to loud for a "high end" appliance. food in freezer seems to freeze and thaw at will and food on top shelf of refrigerator freeze then turn bad. seems as if problems are being put off till extended warranty expires so they can claim not our problem.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Run do not walk away from this fridge

1/5/2016

First the ice maker caused interior freezing in the fridge compartment - was replaced. Then the water intake valve cracked (plastic part) causing a major insurance claim to refinish hardwood floor. I like the layout and roominess but HATE the quality.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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Lots of space

12/5/2015

I always wanted a refrigerator like this. It has all the bells and whistles! Roomy freezer drawer and lots of space inside .
Originally posted on Kitchenaid.com

Yes, I recommend this product

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AMAZING INVESTMENT!!!!

12/5/2015

I purchased this a few weeks after returning from Afghanistan. My wife and I love the amount of space and options there are. The only thing I don't like is that there is some ice build-up in the upper back-left corner from the ice maker, that we have not yet figured out how to stop after numerous tries at various temperature settings.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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New house and wanted a REAL frig!

11/30/2015

We moved into a new house and needed a frig to match. I had never had the "newer" style of frigs. It is a nice frig. However, there was a indentation in the gasket around the freezer drawer that had to be replaced bc it allowed the freezer to frost and let air in. I do recommend the white interior bc it is brighter versus the platinum (grey) which is dark. I wish it had been offered in a finger printless version. Way hard to keep clean.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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Nice fridge

11/24/2015

It is nicely designed and stores a good amount of food. The unfortunate part is the noise coming from the water filter. I changed the filter and the noise did not go away. Then I called a serviceman who came out and told me there was basically nothing to do "it was just a noise". I was called a day later and informed that an estimate, which I wasn't expecting would be around 600.00 and would not guarantee the removal of the noise. Not so nice now. We are really disappointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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We Love Our KitchenAid Appliances!

10/28/2015

This model replaces the same model that we previously had. I cannot say enough positive things about Kitchenaid or their amazing customer service and warranty program! There are minor differences between this new refrigerator and our previous one...so far, no complaints!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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