I love everything, except...
SwissSushi
5/25/2023
The griddle. It takes FOREVER to heat up. Seriously. I should have gotten another set of burners. OTHER THAN THAT, I love this range. It's a dream. Cooking is easy and the power burners are so useful. I am overall happy with the purchase.
Originally posted on Kitchenaid.com
Still Love It After 7 Years!
Granx2
4/28/2023
Celebrating my 7th anniversary with this amazing KitchenAid 48" commercial range. I use it daily and it fits our lifestyle well. Since we are empty nesters, the small oven is used more often but the large oven is amazing when we have guests, around the holidays or when I am cooking larger portions. My only complaint is that the location of controls is not the best. Also, the stainless scratches so easily and I a fanatic about keeping the range spotless so I hate scratches.
Originally posted on Kitchenaid.com
The absolute best!
Happy Memphis
2/13/2023
I have owned for over 6 years and love having double ovens, it looks very high end and works like any other high end appliance without the price.
Originally posted on Kitchenaid.com
Can't buy one
mcrich
11/17/2021
Ordered a range in Feb 2021 and told we can't get until May 2022
Originally posted on Kitchenaid.com
Electronic Display Is a Problem
LoriAnnSorb
3/24/2021
We received this upgraded range through our builder with the deluxe kitchen package. We paid a significant amount to upgrade to this by the way. We have had nothing but problems with the electronic display board. It constantly goes to error message while using then shuts down your oven. This has happened multiple times and we have had to call Whirlpool/KitchenAid multiple times to try to fix his issue. It is also impossible to get through to them to get service. One time I was on the phone for 1 hour and 27 minutes. I have had service technicians out multiple times for the same issue over the last year and they keep wanting to charge me for service call despite this part being under warranty. This high tech very expensive range has been a huge disappointment and I feel is a safety risk but they refuse to recall or acknowledge there is a major issue with this range. I also find the stainless steel griddle useless and would much prefer a non stick surface. This one is very hard to clean and becomes an eyesore so I never use it. Don't buy!
Originally posted on Kitchenaid.com
Don't buy the range with an electronic display
LoriAnnGren
3/24/2021
This range was part of the premium package of our kitchen upgrade through our builder. We have nothing but problems with this product. Not only is it impossible to get through to Whirlpool/KitchenAid, they want to, they want to charge you service charges every time they come out to fix the same problem. The display goes into an error message that shuts down my stove. They keep trying to fix it and it keeps going to error. I think this should be a recall as multiple people in my development have had the same issue. KitchenAid needs to step up and fix their faulty products. Also this is the top of the line and it has been a constant nightmare!! I also find the stainless steel griddle useless and hard to clean. A non-stick griddle would be much more useful.
Originally posted on Kitchenaid.com
Love this range but error codes keep showing up
LTSAT
2/23/2021
This was an upgrade to our new home. I love the range with two exceptions: The griddle is pretty worthless, takes a long time to get warm and I hesitate to use it for anything that might make a mess that cannot be cleaned up (like bacon). That being said, keeping quesadillas warm and other simple jobs are okay. I also frequently get error codes F2E1 when i am using the gas burners, but they seem to be related to the oven, which is not on at the time but needs to be "turned off" to clear the error. We have had two service calls but they could not find anything. Just wonder what Kitchenaid will say when that code results in a malfunction. My warranty expired 3 months ago.
Originally posted on Kitchenaid.com
Cooks well however continual error messages
rds1969
2/19/2021
When this unit is working, it cooks very evenly and is great. However it is a weekly occurrence that an error message is displayed on the screen and shuts the unit down. Has been repaired - replaced the board/screen - however the problem is still there
Originally posted on Kitchenaid.com
Great look
Gary T
10/24/2019
Great quality and the fan system works like it should.
Originally posted on Kitchenaid.com
Great features, amazing design
Aris
10/7/2019
Easy to use. Multiple course dinner done in minutes.
Originally posted on Kitchenaid.com
Best Decision We Made in our Kitchen Remodel
GoForIt
10/6/2019
My wife had always wanted to switch from electric to gas for the range top. Since we were doing a kitchen renovation this was going to be part of the budget. I hadn't planned to go from the standard 30in width but when I saw this range and the fact that it was made here in the US I couldn't resist. The added cost over a standard range was a lot to swallow but compared to the competition it was very competitive and when the appliance store gave us 0% interest for 1 year it made it bearable. This range has become the center piece in our kitchen as I knew it would and what ultimately drove the decision to purchase. Everything works as it should and I would never go back to electric for the top burners. The electric ovens have worked well also. We get compliments all the time and couldn't imagine what our kitchen would have looked like without it. Amazing how quickly you can bring something to a boil and having the choice for different burner BTUs is also quite convenient. Choose the larger burner to get a pot of water to a boil. Or choose one of the others that has the simmer and keep something warm all afternoon such as some cider spiced to warm you up on a cool afternoon. Some pros and cons for a range this size. This thing is heavy and when we had it delivered the kitchen was not ready for it so we had it put in the garage. When it came time to move it into the kitchen I had a hard time getting someone other than the appliance store to help hoist this thing in. I ultimately paid the appliance store 150.00 to come back out to the house and move it in from the garage to the kitchen. I had brand new hardwood floors and three steps to negotiate and wanted someone to blame if things didn't go as planned. It well with the move but this only brought it to the opening as it would have cost me additional money to actually have them connect the gas line and plug it into the receptacle. My builder took care of that. Two cool things I want to mention that I wasn't expecting. The range has wheels on it to enable you to move it into your cabinet opening and once there you have leveling devices on the front side that allows you to independently adjust each corner to bring it flush with your counter top. A simple wrench to do this and a screw driver to put on the closeout panel along the bottom finishes the job. There are a few things that I would suggest to the design. Have an indicator light when any of the burners are on. One time we forgot that we had a burner on and it was on so low that you didn't really see the flame. Another item that I really wanted was that cool looking blue color that is used in the ovens of some of the other brands as ours is a grey/black and doesn't look as impressive. Just a peeve of mine. Lastly we don't like that the clock doesn't face outwards as we were so use to looking over to the range for the time when sitting in our kitchen. In the grand scheme these last items wouldn't stop me from purchasing the same range again but would surely enhance the experience.
Originally posted on Kitchenaid.com
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Best Decision We Made in our Kitchen Remodel
GoForIt
10/6/2019
My wife had always wanted to switch from electric to gas for the range top. Since we were doing a kitchen renovation this was going to be part of the budget. I hadn't planned to go from the standard 30in width but when I saw this range and the fact that it was made here in the US I couldn't resist. The added cost over a standard range was a lot to swallow but compared to the competition it was very competitive and when the appliance store gave us 0% interest for 1 year it made it bearable. This range has become the center piece in our kitchen as I knew it would and what ultimately drove the decision to purchase. Everything works as it should and I would never go back to electric for the top burners. The electric ovens have worked well also. We get compliments all the time and couldn't imagine what our kitchen would have looked like without it. Amazing how quickly you can bring something to a boil and having the choice for different burner BTUs is also quite convenient. Choose the larger burner to get a pot of water to a boil. Or choose one of the others that has the simmer and keep something warm all afternoon such as some cider spiced to warm you up on a cool afternoon. Some pros and cons for a range this size. This thing is heavy and when we had it delivered the kitchen was not ready for it so we had it put in the garage. When it came time to move it into the kitchen I had a hard time getting someone other than the appliance store to help hoist this thing in. I ultimately paid the appliance store 150.00 to come back out to the house and move it in from the garage to the kitchen. I had brand new hardwood floors and three steps to negotiate and wanted someone to blame if things didn™™t go as planned. It well with the move but this only brought it to the opening as it would have cost me additional money to actually have them connect the gas line and plug it into the receptacle. My builder took care of that. Two cool things I want to mention that I wasn™™t expecting. The range has wheels on it to enable you to move it into your cabinet opening and once there you have leveling devices on the front side that allows you to independently adjust each corner to bring it flush with your counter top. A simple wrench to do this and a screw driver to put on the closeout panel along the bottom finishes the job. There are a few things that I would suggest to the design. Have an indicator light when any of the burners are on. One time we forgot that we had a burner on and it was on so low that you didn™™t really see the flame. Another item that I really wanted was that cool looking blue color that is used in the ovens of some of the other brands as ours is a grey/black and doesn™™t look as impressive. Just a peeve of mine. Lastly we don™™t like that the clock doesn™™t face outwards as we were so use to looking over to the range for the time when sitting in our kitchen. In the grand scheme these last items wouldn™™t stop me from purchasing the same range again but would surely enhance the experience.
Originally posted on Kitchenaid.com
Great
Brew
9/8/2019
Works well, looks great, like the griddle and double oven
Originally posted on Kitchenaid.com
Professional series is the best!
Brenda M
8/20/2019
I actually purchased the 36" range with griddle and love it! The burners have so much power and love the simmer features. Dual fuel is the only way to go!
Originally posted on Kitchenaid.com
Awesome stove
Paul1983
8/7/2019
Bought this for a kitchen renovation and it™™s totally worth it
Originally posted on Kitchenaid.com
Awesome stove
Paul1983
8/6/2019
Bought this for a kitchen renovation and it's totally worth it
Originally posted on Kitchenaid.com
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Great Firepower
KAPurchaser
7/2/2019
Have had this 48in. 6-Burner range with griddle for about 60 days after getting our home remodeled. The look is unique and gets great admiration from all that visit.
The heat that each different size burner puts out is incredible. It can be controlled to great level of detail. This allows the flexibility to cook whatever you desire at any speed you desire.
The decision to place the display front and center is great visually, it does however have a few setback with everything that can be dropped on it while the whole family is cooking. Not sure if over time the hot/sticky substances dropped on it will eventually lead to the display being ruined.
Our whole family was a bit skeptical about the griddle. Not knowing how it would keep heat evenly and then worried about the clean up and it not looking as nice as it does brand new.
After using it very often and following the simple cleaning instructions, it has become a favorite tool for adults and junior cooks alike. It still looks pristine.
There are a few errors that have popped up on the display, but we have managed through those and all seems to have corrected itself. If the burner caps are not fully and perfectly aligned, you will have a few click noise issues and non lighting issues. I think we have gotten through those.
Overall, good range for the price we paid. We have paired it with a few other Kitchen Aid appliances and may look to add a few more Kitchen Aid elements to our newly remodeled home if the price and functionality is right.
Originally posted on Kitchenaid.com
Love it
Dean11
6/24/2019
Installed 6 weeks ago and so far it has been well worth the expense,beautiful and functional
Originally posted on Kitchenaid.com
This is the range to get
Rob777
6/18/2019
I got this range as a replacement for my very old DCS all gas 48" range. It has the same burners and griddle, two ovens. Thats where the simalairies stop, the duel fuel is the way to go. You have the best of both worlds. Gass cooliing fo rthe stove top and electric for the range. Thr resuilt us perfect cooking control and heat regulation with with everything you cook. the touch screen is easy to navagiate, the stove top is large enough and the griddle is to die for. I highly reccommend this to anyone that likes to cook and gets frustrated with electric stove tops and small ranges.
Originally posted on Kitchenaid.com
This is the range to get
Rob777
6/17/2019
I got this range as a replacement for my very old DCS all gas 48" range. It has the same burners and griddle, two ovens. Thats where the simalairies stop, the duel fuel is the way to go. You have the best of both worlds. Gass cooliing fo rthe stove top and electric for the range. Thr resuilt us perfect cooking control and heat regulation with with everything you cook. the touch screen is easy to navagiate, the stove top is large enough and the griddle is to die for. I highly reccommend this to anyone that likes to cook and gets frustrated with electric stove tops and small ranges.
Originally posted on Kitchenaid.com
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Disappointing in so many ways!
DDkitchen59
5/22/2019
I have been using this range for over a year. What a a disappointment to have the control panel quit working, disabling the left oven and requiring a new panel to be purchased, as the warranty, of course, has expired. Additionally, the griddle is useless except to use as a warming tray, as it cannot heat to a high enough temperature to cook pancakes. Another annoying feature is the accumulation of steam that drips from the top of the large oven door onto the floor in from of the range when baking a dish that has a high moisture content. I expected performance and reliability commensurate with the price I paid for this "high end" appliance.
Originally posted on Kitchenaid.com
Great Product, Awesome to cook on
Chef Jake
5/3/2019
Stylish features that match performance! Newer Griddle design is much easier to maintain than the older model cooktop I had before.
Originally posted on Kitchenaid.com
Nice looking
Annie C
5/3/2019
We love the look of the range. Overall, we have been happy with it. We do think the griddle takes too long to heat and the touchpad lock does not ™ lock™ everything. When cleaning the touchpad, it will constantly beep at you and the oven light will turn on and off. Other than these things, we have been very happy with the range.
Originally posted on Kitchenaid.com
Nice looking
Annie C
5/2/2019
We love the look of the range. Overall, we have been happy with it. We do think the griddle takes too long to heat and the touchpad lock does not " lock" everything. When cleaning the touchpad, it will constantly beep at you and the oven light will turn on and off. Other than these things, we have been very happy with the range.
Originally posted on Kitchenaid.com
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Bad customer service all around
Unhappy Napa Customer
3/13/2019
We just bought a house with a new oven. When I did the self clean, the coding came off. The oven is only 7 months old and under warranty. So, I think no big deal, it™™s under warranty. I call and they ordered me a new one and J.B. Hunt Transport will deliver. I sent up an appointment on March 1st for March 14th them, I™™m not home from 2:30 - 3:30 everyday and requested a morning appointment. Here we are, March 13th telling me they will be here tomorrow between 1:30-5pm. Can™™t do it, because I pick kids up from school. It™™s now been a month without an oven.
The woman said she can™™t make a new appointment, because they aren™™t able to hold this oven. I would have to contact Whirlpool. So, I had the pleasure of talking to a woman named Jess (?) who was absolutely the most unsympathetic and rude customer service rep. I asked for a supervisor and she said there isn™™t any. They will have to reorder the oven..another 2 weeks and then wait for another date and time. I would rethink ordering from this company.
Originally posted on Kitchenaid.com
Love This Range!
desertdweller66
3/4/2019
My range is part of an upgraded KitchenAid package I chose for my new home. Not only is it beautiful to look at, but it is one powerful appliance! The large burners boil water faster than any cooktop I've ever had, and the smaller burners are great for keeping things at a slow simmer. The smaller of the two ovens is useful if I just have something small to warm up or cook. The large knobs make everything easy to control. I love all of the features, and still have a few to try. This was a great decision!
Originally posted on Kitchenaid.com
Extremely happy with the quality!!
Sohelm
3/4/2019
We purchased the 48"dual fuel gas range for outr new home recently. I can't say enough about the superb quality of the Kitchen Aid stove. I've alea enjoyed cooking but now that I'm cooking this professional gas stove it has definitely increased my joy of cooking! I now want to use more of the burners rather than microwave a dish! The oven has great features and I especially love the strut cook time that is automatically kept for me in case I forget to start the timer!
Originally posted on Kitchenaid.com
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Extremely happy with the quality!!
Sohelm
3/4/2019
We purchased the 48™dual fuel gas range for outr new home recently. I can™™t say enough about the superb quality of the Kitchen Aid stove. I™™ve alea enjoyed cooking but now that I™™m cooking this professional gas stove it has definitely increased my joy of cooking! I now want to use more of the burners rather than microwave a dish! The oven has great features and I especially love the strut cook time that is automatically kept for me in case I forget to start the timer!
Originally posted on Kitchenaid.com
I love my range
Ms lou
2/22/2019
I am just getting the hang of all the features, I am so glad i chose KitchenAid
Originally posted on Kitchenaid.com
Disappointed
Dawn26
2/12/2019
This range was purchased for a kitchen remodel, and was installed in October 2018. The small oven on the range has never reached a temperature above 190s degree. To date,February 2019, it has not been repaired. There have been at least 3 service attempts with replaced parts, and multiple technicians without success. It has taken at least 1 month for parts to arrive with each attempt. Do not spend your money on this range. Instead you may want to spend a little more on a more reputable brand. It looks beautiful, but currently does not function.
Originally posted on Kitchenaid.com
Best thing in my new kitchen
amae21
1/31/2019
I'm in love with this oven. I make up excuses so I can use it. I cook and bake a lot anyways and this oven just makes it that much better. It's very easy to clean, I just take the grates off and wipe everything down. The griddle takes a little bit to figure out, but after a few uses it seems to be seasoned and I can easily clean it. I love that I can use either the little or big oven, or both, although I haven't had to use both at the same time yet! The control panel is very easy to use and I fell in love with the bread proofing setting.
There are three things that I don't like about this oven but they are very minor.
1. The control panel is directly in front of the burners. This means that any frying, boiling, etc. that you do that splatters anything is going to get on this control panel. The worst is grease, it's a pain to wipe off because it always seems to leave a film.
2. This is directly related to number one. If you don't hit the control lock on the panel before you clean then all the buttons go off and you risk having an error message. This is minor and more my fault, but still.
3. I have 3 cats and 2 kids, so I have to remember all the time to hit the panel lock button. Otherwise the cats can potentially jump up there at night and hit the buttons, or the kids during the day. Is it likely? No, but anything can potentially happen. I wish the panel was in a different spot.
These issues are not a deal breaker and I absolutely love this stove.
Originally posted on Kitchenaid.com
Great appliance!
Fatcat
1/25/2019
This appliance looks and works great. Only negative I've experienced so far is the griddle was a big pain to clean and the grease catcher is small. I love this!
Originally posted on Kitchenaid.com
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Great appliance!
Fatcat
1/25/2019
This appliance looks and works great. Only negative I™™ve experienced so far is the griddle was a big pain to clean and the grease catcher is small. I love this!
Originally posted on Kitchenaid.com
Not perfect but good
redds
1/20/2019
We have owned this for almost a year now. Love the cooktops and dual ovens. We use the small oven more than I would have guessed.
Downsides of this range include griddle takes forever to heat up, oven is loud (fans) and they dump a lot of moisture when opening the doors.
Originally posted on Kitchenaid.com
Amazing options!
Tracsea
12/31/2018
This was included in our home build package and we are thrilled! It has 6 burners, two of which have additional simmer settings. There is also one "keep warm" burner. We love having two ovens. The smaller one is perfect for small meals but is a fully functional oven. Having two makes holiday cooking a breeze. The unit is stunning! We get lots of oohs and has over it. One thing we would change is the display. It is user friendly and close t where irs needed but because it's close to cooktop it gets splattered on. It's hard not to activate the oven settings when wiping it down. Wish there was a lock feature in the display for that purpose. The oven temps are right in. The burners run hot so low works for a lot of things. The griddle we haven't tried yet but it looks amazing.
Originally posted on Kitchenaid.com
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Amazing options!
Tracsea
12/31/2018
This was included in our home build package and we are thrilled! It has 6 burners, two of which have additional simmer settings. There is also one ™keep warm™ burner. We love having two ovens. The smaller one is perfect for small meals but is a fully functional oven. Having two makes holiday cooking a breeze. The unit is stunning! We get lots of oohs and has over it. One thing we would change is the display. It is user friendly and close t where irs needed but because it™™s close to cooktop it gets splattered on. It™™s hard not to activate the oven settings when wiping it down. Wish there was a lock feature in the display for that purpose. The oven temps are right in. The burners run hot so low works for a lot of things. The griddle we haven™™t tried yet but it looks amazing.
Originally posted on Kitchenaid.com
Customer Provided Photos
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This stove has it all!!
HappyCamper.330
12/29/2018
I was able to bake five dozen cookies at the same time over the Christmas holiday!
Originally posted on Kitchenaid.com
This stove has it all!!
HappyCamper.330
12/28/2018
I was able to bake five dozen cookies at the same time over the Christmas holiday!
Originally posted on Kitchenaid.com
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Beautiful oven but there are glitches
The plumber
12/23/2018
The oven with plug in sensor for temperature cooking is perfect!!!!!! Dual fuel oven is perfect... now the griddle is HORRIBLE poor engineering what dummy made it chrome. What it should have been is teflon that way u don't have to wait for it to get up to temp. Other reason we bought this unit is we got the friends and family discount.
Originally posted on Kitchenaid.com
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Beautiful oven but there are glitches
The plumber
12/23/2018
The oven with plug in sensor for temperature cooking is perfect!!!!!! Dual fuel oven is perfect... now the griddle is HORRIBLE poor engineering what dummy made it chrome. What it should have been is teflon that way u don™™t have to wait for it to get up to temp. Other reason we bought this unit is we got the friends and family discount.
Originally posted on Kitchenaid.com
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Beautiful Range!
Lebrunview
12/9/2018
We get tons of compliments, never had an issue with actual cooking, but it is a BEAST to clean.
Originally posted on Kitchenaid.com
AVOID PURCHASING!
Vin Y
11/20/2018
How can a $9,000 range go bad in 2 years??? I have appliance coverage through Consumers Energy and the tech cannot figure out the issue. First the digital controller froze and went bad, now that it was replaced, the ovens will not heat past 200 degrees. Kitchenaid recently sent us an option to extend the warranty for roughly $500, but after explaining the situation, they told us that they could no longer offer the warranty. We are going on 2 months now with the issue unresolved. Do yourself a favor and buy a different brand.
Originally posted on Kitchenaid.com
Dream Range and Oven
houseofrileys
10/8/2018
This was something I saved up for when building our new house. My husband likes to cook and I mean home meals, cooking competitions, show off for the boys etc. I am not the chef in the family however since we bought this, I cook every single day because I love it so much and it's perfect on temperatures etc. It looks sleek, commercial. I love that it is dual fuel. Gas for range and electric for oven. I can't preach the praises of this range/oven. It definitely made the new house!
Originally posted on Kitchenaid.com
Dream Range and Oven
houseofrileys
10/7/2018
This was something I saved up for when building our new house. My husband likes to cook and I mean home meals, cooking competitions, show off for the boys etc. I am not the chef in the family however since we bought this, I cook every single day because I love it so much and it's perfect on temperatures etc. It looks sleek, commercial. I love that it is dual fuel. Gas for range and electric for oven. I can't preach the praises of this range/oven. It definitely made the new house!
Originally posted on Kitchenaid.com
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Sturdy, great quality!!
Aklove
10/1/2018
I bought this for our new house we just built. I absolutely love this gas range and oven. It's beautiful, cooks everything perfectly, and will last a long, long time. I couldn't be happier.
Originally posted on Kitchenaid.com
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Sturdy, great quality!!
Aklove
10/1/2018
I bought this for our new house we just built. I absolutely love this gas range and oven. It™™s beautiful, cooks everything perfectly, and will last a long, long time. I couldn™™t be happier.
Originally posted on Kitchenaid.com
Wow!
Dave7
8/12/2018
This range/oven combo is the highlight of our new kitchen. In our opinion the best design out there and that includes Thermador and Viking. Design is very stunning and the control panel very easy to understand and use. We know we have the best 48™ range available and saved $1,000™™s on top of that.
Originally posted on Kitchenaid.com
Wow!
Dave7
8/11/2018
This range/oven combo is the highlight of our new kitchen. In our opinion the best design out there and that includes Thermador and Viking. Design is very stunning and the control panel very easy to understand and use. We know we have the best 48" range available and saved $1,000's on top of that.
Originally posted on Kitchenaid.com
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Love my range!
Paula 08
8/10/2018
Bought this range for my new house and couldn't be happier! It has great features and easy to use! Looks good also! I have had several compliments from friends on how nice it looks in my kitchen!
Originally posted on Kitchenaid.com
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Love my range!
Paula 08
8/10/2018
Bought this range for my new house and couldn™™t be happier! It has great features and easy to use! Looks good also! I have had several compliments from friends on how nice it looks in my kitchen!
Originally posted on Kitchenaid.com
